Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision-making process. Creating a comfortable environment through better facilitation w...

In the world today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much higher rate. Women offer great work ethics and bring something different from men to the work...

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throu...

The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud, how it operates, and the potential dangers and pitfalls of cloud computing. K...

Prospecting and lead generation is the method of making links that may lead to a sale or other promising results. The leads may come from various sources or undertakings, for example, via the Internet, through personal r...

Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even s...

Networking – according to Merriam Webster, is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. T...

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook, however, the importance of personal contact. You never know when or where you will meet your next customer, and it is...

Mindfulness is a term that is frequently used but rarely defined. Practising true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotio...

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of...

Team building is an integral part of the work experience. It applies to your work life and transfers over to your personal and social life. When working with a team, it is important to engage yourself fully. One should t...

Successful event planning starts with good communication skills, being highly organized, and being able to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your d...

Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing uncomfortable situations in the workplace may be more than an offence against an individual. It can be a crime committed aga...

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documen...

Workplace harassment. A growing problem in today's workplace. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in many organizations today. It can come in the for...

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of...

Talent Management is an investment. The item that usually accounts for the highest cost for a company is its workforce. With a company's workforce being the highest cost to it, does it not make sense to invest in it? Eve...

An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback on their positive and negative attributes is part of the pathway to s...

Searching for a job can be intimidating. How do you know what job you're best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What...

A good proposal doesn't just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice. Your participants will explore the proposal...