Taking the initiative is crucial in moving forward in our professional and personal lives. Taking the initiative reflects us in a positive light to others as well as builds our self-esteem. If we want something to happen...

Most people find that they wish they had more time in the day. This course will show you how to organize your lives and find those hidden moments. You will learn how to establish routines, set goals, create an efficient...

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision-making process. Creating a comfortable environment through better facilitation w...

High-Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can...

According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terr...

Benjamin Franklin once said, 'In this world, nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's...

Successful event planning starts with good communication skills, being highly organized, and being able to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your d...

Mindfulness is a term that is frequently used but rarely defined. Practising true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotio...

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e. your employees) and focusing on...

In the world today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much higher rate. Women offer great work ethics and bring something different from men to the work...

Creating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a new product or service. You will be shown the criteria involved in creating a gr...

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within...

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of pr...

Phone skills are a precious tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills, make you more confident, improve sales, a...

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the cognitive domain. This is the domain of knowle...

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working t...

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be a special way that you show confidence in a challenging...

We live in a knowledge-based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain t...

Records are in every organization. From purchasing reciepts to tax documents to communications, they need to be identitied and managed properly. The method of records management that a company uses should be tailored to...

Experiencing diversity is a part of living in a civilized society. The difference does not equal a right way and a wrong way, it is a variety that can lead to a common goal. Understanding the various forms of diversity m...