Experiencing diversity is a part of living in a civilized society. The difference does not equal a right way and a wrong way, it is a variety that can lead to a common goal. Understanding the various forms of diversity m...

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. Balancing a career with home life will provide benefits in each environment. You will b...

Welcome to the respect in the Workplace course. Respect is one of the most critical traits employers look for in employees. Respectful employees drive the success of an organization, whether for profit or not for profit.

Mindfulness is a term that is frequently used but rarely defined. Practising true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotio...

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants t...

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster successful company culture and increase profi...

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to-do list, and what to do when setbacks occur. This cou...

Team building is an integral part of the work experience. It applies to your work life and transfers over to your personal and social life. When working with a team, it is important to engage yourself fully. One should t...

Accountability helps to ensure that every employee will take responsibility for their performance and behaviours, and continue to manage this responsibility. When we implement goals and communicate with one another, we c...

Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behaviour. The concept of Emotional Intelligence has been around sinc...

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees...

Experiencing a sales objection can be a disheartening event. Through this course, you will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned dow...

As we grow, we learn to become leaders. Being a leader is natural for some, and learning for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take...

Everyone can always use some inspiration and motivation. This course will help you to target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as m...

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies can control their workload rather than spend each day in a frenzy o...

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, r...

Increasing one's happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization and have...

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throu...

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e. your employees) and focusing on...

Developing good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your professional and personal lives. T...