Office Politics and Diplomacy for Managers | The Corporate Training School

Description

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- New Hires ..
- Company Core Values ..
- Building Relationships ..
- Encourage Respect ..
- Setting Ground Rules ..
- Knowledge Check ..
Module 2
- It’s About Interacting and Influencing ..
- Dealing with Different Personalities ..
- Build a Culture of Collaboration ..
- Be Nice to Everyone (Not Just Those Who Can Help You) ..
- Be a Team Player ..
- Knowledge Check ..
Module 3
- Dealing with Rumors, Gossip, and Half - Truths ..
- Its Effects on Morale ..
- Reinforce the Truth with Facts ..
- Deal With it Swiftly ..
- Do Not Participate ..
- Knowledge Check ..
Module 4
- Office Personalities (I) ..
- Complainer ..
- Gossiper ..
- Bully ..
- Negative Ned / Nancy ..
- Knowledge Check ..
Module 5
- Office Personalities (II) ..
- Information Keeper ..
- Know-It-All ..
- The Apple - Polisher ..
- Nosey Neighbor ..
- Knowledge Check ..
Module 6
- Getting Support for Your Projects ..
- Gain Trust Through Honesty ..
- Be Assertive ..
- Blow Your Own Horn ..
- Make Allies ..
- Knowledge Check ..
Module 7
- Conflict Resolution ..
- The Importance of Forgiveness ..
- Neutralizing Emotions ..
- The Benefits of a Resolution ..
- The Agreement Frame ..
- Knowledge Check ..
Module 8
- Ethics ..
- Benefits of an Ethical Environment ..
- Lead by Example ..
- Ensuring Ethical Behavior ..
- Addressing Unethical Behavior ..
- Knowledge Check ..
Module 9
- You Are Not an Island ..
- Never Burn a Bridge ..
- Take the High Road ..
- Trust is a Two-Way Street ..
- Don’t Hide in Your Office ..
- Knowledge Check ..
Module 10
- Social Events Outside of Work ..
- How to Decline Politely ..
- Rules When Attending ..
- Meeting New People ..
- Conversation Dos and Don’ts ..
- Knowledge Check ..
Assessment
- Post-Test ..