Coaching and Mentoring Skills | The Corporate Training School

Description

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- Defining Coaching and Mentoring ..
- What is Coaching? ..
- What is Mentoring? ..
- Introducing the G.R.O.W. Model ..
- Knowledge Check ..
Module 2
- Setting Goals ..
- Goals in the Context of GROW ..
- Identifying Appropriate Goal Areas ..
- Setting SMART Goals ..
- Knowledge Check ..
Module 3
- Understanding the Realities ..
- Getting a Picture of Where You Are ..
- Identifying Obstacles ..
- Exploring the Past ..
- Knowledge Check ..
Module 4
- Developing Options ..
- Identifying Paths ..
- Choosing Your Final Approach ..
- Structuring a Plan ..
- Knowledge Check ..
Module 5
- Wrapping it All Up ..
- Creating the Final Plan ..
- Identifying the First Step ..
- Getting Motivated ..
- Knowledge Check ..
Module 6
- The Importance of Trust ..
- What is Trust? ..
- Trust and Coaching ..
- Building Trust ..
- Knowledge Check ..
Module 7
- Providing Feedback ..
- The Feedback Sandwich ..
- Providing Constructive Criticism ..
- Encouraging Growth and Development ..
- Knowledge Check ..
Module 8
- Overcoming Roadblocks ..
- Common Obstacles ..
- Re-evaluating Goals ..
- Focusing on Progress ..
- Knowledge Check ..
Module 9
- Reaching the End ..
- How to Know When You’ve Achieved Success ..
- Transitioning the Coachee ..
- Wrapping it All Up ..
- Knowledge Check ..
Module 10
- How Mentoring Differs from Coaching ..
- The Basic Differences ..
- Blending the Two Models ..
- Adapting the GROW Model for Mentoring ..
- Focusing on the Relationship ..
- Knowledge Check ..
Assessment
- Post-Test ..