Change Management

Description

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.

The Change Management course will give you the tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented and some tools for managing your reactions to change.

Course Curriculum

  • Introduction
    • Course Objectives ..
  • Module 1
    • Preparing for Change ..
    • Defining Your Strategy ..
    • Building the Team ..
    • Knowledge Check ..
  • Module 2
    • Identifying the WIFM ..
    • Factors that influence WIFM are: What’s in it for Me? ..
    • Building Support ..
    • Knowledge Check ..
  • Module 3
    • Understanding Change ..
    • Influences on Change ..
    • Common Reactions to Change ..
    • Tools to Help the Change Process ..
    • Knowledge Check ..
  • Module 4
    • Leading and Managing the Change ..
    • Preparing and Planning ..
    • Delegating ..
    • Keep the Lines of Communication Open ..
    • Coping with Pushback ..
    • Knowledge Check ..
  • Module 5
    • Gaining Support ..
    • Gathering Data ..
    • Addressing Concerns and Issues ..
    • Evaluating and Adapting ..
    • Knowledge Check ..
  • Module 6
    • Making it All Worthwhile ..
    • Leading Status Meetings ..
    • Celebrating Successes ..
    • Sharing the Results and Benefits ..
    • Knowledge Check ..
  • Module 7
    • Using Appreciative Inquiry ..
    • The Four Stages ..
    • The Purposes of Appreciative Inquiry ..
    • Examples and Case Studies ..
    • Knowledge Check ..
  • Module 8
    • Bringing People to Your Side ..
    • A Dash of Emotion ..
    • Plenty of Facts ..
    • Knowledge Check ..
  • Module 9
    • Building Resiliency ..
    • What is Resiliency? ..
    • Why is It Important? ..
    • Five Easy Steps for the Leader and the Individual ..
    • Knowledge Check ..
  • Module 10
    • Building Flexibility ..
    • What is Flexibility? ..
    • Why is it Important? ..
    • Five Easy Steps for the Leader and the Individual ..
    • Knowledge Check ..
  • Assessment
    • Post-Test ..