Anger Management | The Corporate Training School

Description

Benjamin Franklin once said, 'In this world, nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's life. Without control, you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- Understanding Anger ..
- The Cycle of Anger ..
- Is Anger Good or Bad? ..
- Fight or Flight ..
- Common Myths About Anger ..
- Sources of Anger ..
- Knowledge Check ..
Module 2
- The Styles of Anger ..
- Aggressive ..
- Passive ..
- Passive-Aggressive ..
- Projective-Aggressive ..
- Assertive ..
- Knowledge Check ..
Module 3
- Gaining Control ..
- Recognizing Anger ..
- Using Coping Thoughts ..
- Using Relaxation Techniques ..
- Blowing Off Some Steam ..
- The Triple A Approach ..
- Knowledge Check ..
Module 4
- Separate the People from the Problem ..
- Objective vs. Subjective Language ..
- Identifying the Problem ..
- Using "I" Messages ..
- How Anger Affects Perception ..
- Consider Emotions ..
- Knowledge Check ..
Module 5
- Working on the Problem ..
- Using Constructive Disagreement ..
- Negotiation Tips ..
- Building Consensus ..
- Identifying Solutions ..
- The Power of Apologies ..
- Knowledge Check ..
Module 6
- Solving the Problem ..
- Choosing a Solution ..
- Making a Plan ..
- Getting it Done ..
- Ineffective Problem Solving ..
- Effective Problem Solving ..
- Knowledge Check ..
Module 7
- A Personal Plan ..
- Understanding Hot Buttons ..
- Identifying Your Hot Buttons ..
- A Personal Anger Log ..
- Acknowledging the Anger Problem ..
- The Power of Self-Talk ..
- Knowledge Check ..
Module 8
- Communicating Your Anger ..
- Using Emotional Intelligence ..
- Cognitive Restructuring ..
- Responding vs. Reacting ..
- Write it Out ..
- Find the Humor ..
- Knowledge Check ..
Module 9
- Dealing With Angry People ..
- Understanding the Energy Curve ..
- De-escalation Techniques ..
- Calming Anger With EAR ..
- Avoid Responding With Anger ..
- When to Back Away and What to Do Next ..
- Knowledge Check ..
Module 10
- Pulling It All Together ..
- Process Overview ..
- Find Your Motivation ..
- One Change at a Time ..
- Choose an Accountability Partner ..
- Seek a Mental Health Professional ..
- Knowledge Check ..
Assessment
- Post Test ..